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Policies, Terms and Conditions
Welcome. Here you will find information
about our Policies and Terms and Conditions. Mexico Phone Books is committed
to safeguarding your privacy
online. Please read the following "Privacy Policy" to understand how your
personal information will be treated as you make full use of our many offerings.
This policy may change from time to time so please check back periodically. Any changes
will be posted to this page prior to the change taking effect.
Please click on the links below for your selection:
Privacy Policy
What personally identifiable information does Mexico Phone Books collect from me?
Mexico Phone Books does not collect personally identifiable information from our users, although our server log files collect
individual URLs.
What are cookies and how does Mexico Phone Books use them?
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. We don't use cookies. You have choices with respect to cookies.
By modifying your browser preferences, you have the choice to accept all cookies,
to be notified when a cookie is set, or to reject all cookies. Mexico Phone Books
only collects IP addresses for system administration.
How does Mexico Phone Books use my information?
Mexico Phone Books uses data provided to us from our server log files to provide aggregated information useful only to Mexico Phone Books. We do not give out any information to other affiliates or companies.
Who is collecting information?
Mexico Phone Books collects information only through its server log files.
Please be aware that web sites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those web sites linked to Mexico Phone Books.
Promotions that run on Mexico Phone Books may be sponsored by companies other than Mexico Phone Books or may be cosponsored by Mexico Phone Books and another company. Some or all data collected during a promotion may be shared with the sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you don't want your data to be shared.
With whom does Mexico Phone Books share my information?
As a general rule, Mexico Phone Books will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below.
Business Partners & Sponsors: Mexico Phone Books may disclose your personal
information to business partners or sponsors, but this is specifically described
to you prior to data collection or prior to transferring the data. Some or all data
collected during a Mexico Phone Books promotion may be shared with a sponsor.
If personally identifying data about you will be shared, we will tell you before
we collect or transfer the data.
Other: Mexico Phone Books may also disclose user information in special
cases when we have reason to believe that disclosing this information is
necessary to identify, contact or bring legal action against someone who may be
causing injury to or interference with (either intentionally or unintentionally)
Mexico Phone Books’ rights or property, other Mexico Phone Books users, or anyone
else that could be harmed by such activities. Mexico Phone Books may disclose
user information when we believe in good faith that the law requires it and for
administrative and other purposes that we deem necessary to maintain and improve
our products and services.
What are my choices regarding collection, use, and distribution of my
information?
On some types of Mexico Phone Books promotions, we will ask for your email
address in order to update you on your score, entries, or status in prize
drawings. When you participate in these types of promotions, you automatically
receive promotion-related email, unless you choose the no-email option that some
promotions offer.
Mexico Phone Books does not sell or rent user information to anyone.
We will notify you at the time of data collection or transfer if your data will be
shared with a third party and you will always have the option of not permitting
the transfer. If you do not wish to allow your data to be shared, you can choose
not to use a particular service or not to participate in certain promotions or
contests.
Payment
Your credit card payment is processed when your order is placed. Because these products are coming from another country, we are unable to give a refund once your order is processed which is that same day before 5pm PT.
Refunds
In the extremely unlikely event you do not receive your Mexico phone books
within 60 days of placing your order, we will cancel your credit card order upon your request.
Terms and Conditions
Mexico Phone Books reserves the right to make changes to our services without notice except in the case of our "Privacy Policy" as stated above. Certain services listed in our catalog pages are intended for a particular clientele such as US public libraries. Other catalog pages have been designed to respond to the special needs of US businesses, individuals living in the USA, as well as libraries and businesses in other parts of the world. We look forward to serving you.
Most Frequently Asked Questions
We are eager and ready to assist you with any questions you may have before you purchase a Mexico Phone Book. Below we have listed some of the most common questions we receive.
If you do not see the answer you need, kindly telephone us at (619) 886-4760 or e-mail us and we will respond to your inquiry as soon as possible.
Am I buying a "real" Mexico Telephone Book?
Yes. All of the Mexico Yellow and White Pages
we offer are published in Mexico either by Telmex, the national telephone
company, or Telnor, the northern region telephone company.
Will I get the most current Mexico phone book available?
Absolutely! We do not warehouse phone books in the USA. This means we only bring up Mexico yellow pages and white pages when they are ordered. This ensures that you will receive the most current directory available.
Whether you order Yellow Pages from Puerto Vallarta or Chihuahua, you can be assured you will receive the exact same, current yellow pages that people in those cities are using in their homes and businesses.
When will I receive my phone book?
As soon as your order is placed, we start the process to bring your phone books up from Mexico. This process usually takes three weeks.
Can I get a Mexico phone book delivered overnight?
All telephone directories come from Mexico so you are assured of receiving the latest, most current phone book. This process usually takes three weeks.
If you have an urgent need, overnight delivery service is available once your telephone directories are ready to ship.
Why isn't there a phone book listed for the city I want?
Mexico only publishes 135 phone books for the almost 105 million people living in Mexico. Some telephone directories, such as the Guadalajara White Pages, will only list residents for that one particular city. Many other phone books focus on a key city, such as a state capital, but will include residential listings for surrounding towns.
In some cases, several dozen cities will be listed in one directory. The Aguascalientes Phone Book lists almost every city in the state in this one directory. With these phone books, virtually every city and town in all thirty-one states and Mexico City are covered.
How much is shipping and handling?
There are no handling costs and shipping is free of charge within the continental USA no matter how large your order. We ship using ground service so your phone books should arrive within seven business days.
Can I get help to find which phone book lists the city I want to find?
Absolutely! We advise people on which phone book lists the city they are looking for. Kindly e-mail us and we will respond as soon as possible.